Terms of Service

Last Updated: 7th September 2025

These Terms of Service (“Terms”) govern your access to and use of the services provided by UpThriveAI. By accessing or using our website (www.upthriveai.live) or services, you agree to be bound by these Terms. If you do not agree, do not use our services.

1. Company Information

UpThriveAI
London, England
Contact: [email protected]
Website: www.upthriveai.live

2. Eligibility

Our services are intended for businesses only.

By using our services, you confirm that you have the legal authority to enter into these Terms.

3. Services Provided

UpThriveAI provides AI-powered services, including but not limited to:

AI receptionist services

SMS and email automation agents

Google review management agents

AI chatbots and other AI agents customized per customer

We may modify, update, or discontinue services at any time without prior notice.

4. Payment Terms

Services are offered through subscriptions and one-time fees.

Free trials may be provided as offered at signup.

Payments are billed monthly unless otherwise specified.

Refunds are not provided.

We reserve the right to change pricing or features at any time with notice.

5. User Responsibilities

By using our services, you agree to:

Use the services only for lawful purposes.

Not misuse AI services to produce harmful content.

Respect the intellectual property rights of third parties.

Not reverse-engineer, copy, or exploit our software or AI models.

6. Company Rights

We reserve the right to:

Suspend or terminate accounts for violations of these Terms.

Modify, discontinue, or restrict access to any part of the services.

Enforce fair use policies and reasonable limitations on service usage.

7. Intellectual Property

UpThriveAI IP: All software, AI models, branding, and proprietary tools remain the exclusive property of UpThriveAI.

Client Data & Content: Customers retain full ownership of any data or content they provide.

AI Outputs: Customers are granted access and license to use outputs generated by the AI.

8. Disclaimers

AI outputs may be inaccurate, incomplete, or biased.

Services are provided on an “as is” and “as available” basis.

We provide no warranties regarding the accuracy, reliability, or suitability of AI-generated content for any purpose.

9. Limitation of Liability

UpThriveAI is not liable for indirect, incidental, or consequential damages.

Our total liability to you for any claim arising from these Terms is limited to the amount you paid in the 12 months preceding the claim.

10. Termination

Users may cancel subscriptions at any time.

UpThriveAI may terminate or suspend access to services at any time, with or without notice, for any reason.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales.

Any disputes shall be resolved in the courts of London, UK.

12. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on our website with the new “Last Updated” date. Continued use of our services constitutes acceptance of any changes.

13. Contact Us

For questions about these Terms, please contact us:

UpThriveAI
Email: [email protected]
Website: www.upthriveai.live